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Your Ministry Needs Our Unique Difference: Ministry Stewardship Tools Our Coaching Equips Pastors & Church Leaders Terms
Your Ministry Needs Our Unique Difference: Ministry Stewardship Tools Our Coaching Equips Pastors & Church Leaders Terms


 To review the important insurance benefits and terms you should consider, their definitions and use for church ministries (click here)

Assisting ministries with developing, perserving and restoring trust, with excellence.

Looking For An Agency With Experience?  Your Ministry Needs Our Quality Stewardship Tools Which Can Equip Pastors And Church Leaders To Meet The Demands of Our Complex And Litigious Culture Without Ministry Compromise.* Far to many only take the time to offer a price and a random purchase of benefits.  The agent then hastly mores on and is rarely seen again leaving your ministry to fend for itself as it seeks to meet all the new and growing risk factors of today.  This can leave your ministry with possible painful risks that are not properly dealt with or overlooked altogether.  Today's risk management it is all about procedures not a product or event..

Today's culture presents a very unique evolved set of circumstances for church ministries.  From our country's founding, church ministries were given the position of litigation immunity and protection from governmental control by the constitution.  The new country sought to provide freedom of religion so that it could avoid the pitfalls of the European countries' "governmental operated and supported churches"   that resulted  in so much persecution.  For the most part those provisions remained intact until about 1975 when this protection began to be systematically eroded away so that today little if any protection is provided.   Today's church ministry protection is very dependent on the quality of the written procedures "safeguards" and risk management they have put in place themselves, not a product or event, "safeguards" are procedures.   The developed and implemented procedures "safeguards" provide protection for church ministry staff and those that attend.  We believe our personalized assistance along with our quality easy to use materials will assist any church ministry that is willing to work with us to meet this cultural challenge.   This unique advantage is the difference our clients say we offer, "our minsitry touch".    Let us know how we can best assist you so that we work in harmony with your ministry and not ahead of you with these areas.                                                                                                       

In 2006 after listening to the feedback from our clients and taking a hard look at what they were being presented with today we decided to develop a stronger emphasis to assist them in ways that would better meet their needs.  This is continually being refined as we seek to assist ministries in meeting the rapidly changing culture of today.  We bring to the forefront our over thirty years of experience, continual specialized education, and relationships that provide the foundation to understand today's cultural demands for church ministries.  We trust you find this helpful as we share with you in your ministry and do our best to inform and make the complex easier to understand and apply. 

We believe in taking the time to offer a relationship of understanding and VALUE for ministries in a day when most other agents only take the time to offer a price for a random purchase of insurance benefits as if they are a commody purchase, instead of the purchase of a contract for funds as stated within it.  Insurance is not, risk management, a maintenance contract, disaster recovery plan, the fix all or replace all as many may feel today, but a contract to be followed and monitored as such by each state insurance department.  Most every claim is review by the department for its contracted adjustment and settlement.  Each payment or denial of funds must be justified by meeting the terms and conditions contained with in the specific insurance contract purchased for your ministry.  However, today for most church ministry insurance purchases, the agent sells then hastily moves along and is rarely seen again.  One ministry told me the other day that they had not seen an agent for 20 years knowing only the premium, a thought deductible and  a property insured value that they had no real understanding for its bases except its relation to what it cost to build the building. This leaves your ministry to assume what they purchased and fend for itself as it seeks to meet all the new and growing risk factors of today.  To few ministries today understand what they really purchased except for it's price and one or two  items of interest leaving most with a contact of meaningless paperwork, with an unknown value if any.  Today's risk management is all about procedures, not a product or event.   It's critical today to understand the terms and benefits within the contracts you purchase before you learn them in a painful and costly way from a hostil and unforgiving culture, and their relationship to the risk factors of your ministry.  This can only be properly dealt with by the completion of a quality risk management study with a risk manager to establish the proper foundation rationale for your purchase.

      1. Risk Management,  a quality study of a ministry to discover its risk factors for their frequency and severity
      2. Safe Guards, the risk management elements implemented, procedures and choices to minimize the uncovered ministry risk factors
      3. Disaster Recovery, plans developed and implemented to minimize ministry risk factor severity that could cause a disaster
      4. Value and Understanding, the developed value and understanding necessary to meet today's cultural demands
      5. Minsitry Insurance, tailored benefits that provide contractual funding to meet known ministry risk factors
      6. Ministry Financing, improper placed financing can bleed a ministry, timing and choices are critical today..

Providing pastors and church leaders with stewardship tool application for their ministries that can:

      • Assist with the development of "safeguards" procedures that will reduce the risk factors for your ministry leaders, both paid staff and volunteers.  This will enable them to be more effective with less stress and without compromise, as they do what God would have them do in the minstry. 
      • Protect ministry assets from unnecessary loss due to litigation and disaster
      • Reduce the risk for injury and interruption of your ministry
      • Provide for the future continuation of your ministry
        • Financial growth through wise investment and purchases
        • Financing programs (ministry generous term and interest rates usually 1 to 2 points below market)
        • Vehicle purchase that is prudent at reduced costs
      • Ministry management consultations, including building use, location, expansion, new build issues, financial management issues, advanced planning, staff handbooks, and ministry day-to-day procedural issues for your paid and volunteer staff, and ministry attendees.
      • How to effectively meet staff and volunteer risks and insurance needs for health, life, disability, and retirement
      • Paid and volunteer staff, risk management services for their security and peace of mind, so they can minister and worship in a safe environment.
      • We offer qualifying regular attendees in your congregation of faith, security and peace of mind with our special faithguard products for auto, home and life 

Our Concern For Ministries In Today's Culture


The reality of today's culture:  I Peter 5:8 The devil as a roaring lion, walks about seeking whom he may devour.

To survive today's ministry must be proactive:  Proverbs 27:12  A prudent man foresees the danger, and takes precautions; but the simple pass on in their blindness and neglect, to suffer the consequences.

The critical element of safeguards today:  I Thess 5:22 Abstain from all appearence of evil...


Today your ministry is faced with a hostile world.  A generation ago, few would think of suing a church ministry. Many hard working and good intentioned church leaders today are still under the false assumption that the charitable immunity laws that have protected churches from litigation down through the years still provide that same protection. In today's litigious culture, these laws provide little if any protection forming a vast void where there was once protection for church ministries before 1975.  Too often today churches because of their own neglect, make themselves easy targets for our litigious culture.  For many of today's ministries this out of control litigation too often results in staff and ministry complications for their lives and at times their demise. 


Church ministries must take prudent steps to protect themselves and their ministry leaders from such attacks today.  Phelps Financial Services can assist you with the necessary steps that will preserve your church ministries for future generations.   As a wise steward your Biblical responsibility is to manage and protect what God has entrusted to you.  Wise preventive measures can greatly reduce the potential destruction of the ministry that you and others have sacrificed to build.  Proactive churches that are working with us on these elements of ministry have shared with us they have less trouble finding enough volunteers for their growing ministries.  People today are more likely to be drawn to ministries they know are a safe place for them and their family to serve and worship. When reviewing the twenty-third Psalm it is prudent to remember that the good shepherd not only provided quality food,  but also just as critical the good shepherd provided a haven of safety where the sheep could eat and rest without fear.  The critical elements for today's ministry and it leaders are its procedures "safeguards", not a product or event..

The current top 10 causes of damage and injuries facing church ministries today:

          1. Wind and hail
          2. Falls
          3. Water damage
          4. Criminal property damage (theft, burglary, and vandalism)
          5. Accidental fires
          6. Lightning damage
          7. Recreational activity injuries
          8. Arson
          9. Sexual misconduct incidents
          10. Maintenance injuries

Add to these the complex ministry challenges facing today's ministries of:


        1. Ministry growth and transitional issues
        2. Proper numbers of qualified staff
        3. Effectively dealing with governmental regulations
        4. Effective and timely communication after a risk issue or disacter 
        5. Effective and efficient building use
        6. Effective money management and financial growth
        7. The ever growing issue of copyright and intellectual property rights
        8. Effective data management including but not limited to its legal, integrity, security
        9. Effective use of technology and its legal issues including email and web pages 
        10. Proper balance of scheduling for attendees and staff
        11. Effective discipleship methodologies and relationships
        12. Effective worship presentation and approach

How well does your current risk manager or other consultant help your ministry meet today's challenges?  We know that you will find our experienced knowledgeable staff, products, services, and team of ministry professional advisors will enable your ministries to effectively position themselves today to meet these ever growing ministry challenges.  You will find our assistance and other professionals, timely, effective, time efficient, understandable, and thorough in its presentation and methodology.

Our Background


Mr. Dorr Phelps, our agency owner and president, grew up in a pastor's home, observing first-hand the heart and needs of church ministry.  As a Bible college graduate with a major in church ministries he further understands the Biblical responsibility of stewardship God has given pastors and church leaders today, as well as the regular relentless attacks he deals with upon church ministries and their staff today.  Adding to this foundation, there has been rich associations with other professionals and advisors in his life and specific continual professional training in the areas of risk management, disaster recovery, employee benefits, insurance, as well as financial planning services.   This has uniquely gifted him to assist pastors and church leaders over the last thirty years to meet the cultural demands of today.  He surrounds himself and his staff with a unique group of like minded and very experienced professionals that he and you can work with that cover most any aspect of ministry as noted above. He is a friend of pastors and church leaders that takes the time to listen to their concerns and has a deep burden to help shield them from potential loss for themselves, their staff, and complications for their ministries.  Beyond establishing the initial protection provisions, he offers an ongoing relationship that partners with the ministries he works with, offering continual advise for them on their risk factors, insurance. and the other areas noted above. 

What You Can Expect From Your Relationship With Our Agency 

Our engagement with your ministry begins with the development of  a specific plan to secure your ministry. This involves a comprehensive ministry risk management study with you of your church, its ministries, church leaders, properties, and your church community; this allow us to then effectively work with you for proper applications to meet your specific needs.  Some ministries feel they do this study on their own but we feel as do others that there is a need for ourside professional assistance for this to be done objectively enough to make it effective.  This is the most critical step your ministry can take today, for the security and peace of mind for your employees, volunteers, and attendees.  Without this study, your purchase of insurance could be a contract lacking proper application for your risk factors.   Today you need stewardship tools designed for your specific ministry.  Because we have a heart for your ministry, we willingly invest the time and energy it takes to design affordable and effective plans as we listen and work with you to tailor them to your individual risk factors.  Our study and partnership with you will not only reveal your possible needs for those areas below but also for assistance from some of our other professional advisers if you desire that assistance as noted above: Risk management fees for our clients are waved,  however. those not clients are charged hourly as contract before work is done* some materials are offered at no charge with some offered for a small charge that we suggest for your use. Any felt legal assistance you may feel necessary can be separately contracted with any of the attorneys we are partnered with, which are usually very resonable.

              (1) Risk Management and your specific risk factors 

              (2) Disaster Recovery Plans for your specific possible disasters

              (3) Property risk factor needs

              (4) Liability risk factor needs

              (5) Crime risk factor needs

              (6) Vehicles risk factor needs

              (7) Excess Liability (Umbrella) risk factor needs 

              (8) Workers' Compensation risk factor needs 

              (9) Employee Benefits  risk factor needs

             (10) A review of other possible employee risk factor needs

             (11) A review of Ministry programs and day-to-day operations can affect your risk factors

            (12) A review of handbooks, forms and other procedures and practices affecting the day-to-day ministries and your risk factors.                       

Insurance, is a contract for funding risk factors and disasters you feel are beyond your abilities to handle yourself. (A contract for a future delivery of funds.) Without the solid foundation of risk management and disaster recovery plans the insurance program becomes a funding for what! It is like building a house or ministry with no specific plans. As the storms of the culture move in as they surely will, disasters can follow leaving possible ruin and confusion. (Remember, the Titanic, which had no risk management plan or disaster plans because it was thought the ship to be invincible) It is critical today, that the three elements, for risk management, disaster recovery plans, and insurance coverage, work in harmony or they will not offer the proper security necessary for an on going ministry. Products and services sold and offered to fulfill your specific needs can vary tremendously from agency to agency as do the agency background, experience, education, a business philosophy of operation. The value you choose today is more critical then ever before, for the safety and on going aspects of your ministry. We value the opportunity to serve with you.  Our work with you will assist your church ministries with the important factors that will enable us to position you to qualify for the best premiums and the necessary insurance coverage for today. 


Defining terms and procedures we believe are critical for proper understanding, good communication, and proper application.  Our assistance is as near as your email or phone. We value the opportunity to serve with you*

I.  RISK MANAGEMENT: The on going process of making and implementing decisions that can minimize the effect of loss.


A.  It is critical that the church or church school review all the possible risk that they could possibly be presented with, noting possible frequency and severity. Please note, this is an on going process.

B.   It is then possible to review which risk management technique should be applied to each possible risk. The techniques include retention, avoidance, modification, shared, and insurance "risk transfer".

C.   Insurance, without the foundation of a quality risk management program today, is like building a fine building on quicksand.  The critical factor is that the seeming smallest risk could destroy the entire ministry. Insurance can assist with replacement or rebuilding because it is only contracted funding. Often it is not be able to replace that which is lost or destroyed. It can never replace the loss of life, sight, or limbs that may be lost.  The Titanic Sydrome, insurance lacking quality Risk Management = Disaster.  Let's get personal, lacking to timely check your brakes on your auto = disaster.

D.  The risk management process.

      1.   Review all possible risk factors note frequency and severity factors for each.

      2.   Determine the correct risk technique for each as listed below.

      3.   Implement the proper techniques

      4.   Review and modify as necessary. 

      5.   The possible techniques for use.  

                     ·      Avoid the risk

                     ·      Reduce the risk

                     ·      Retain the risk

                     ·      Share the risk

                     ·      Transfer the risk "insurance"


II. Disaster Recovery Plans: 

       A.  A quality agent will review with you all known possible risks that could present themselves for your  organization, and then review with you those risks that could develop into possible disasters assisting your organization with the appropriate disaster recovery plan for each.                                                                                       

        B.  It is critical that your disaster recovery plans are practiced from time to time so that you can consider their efficiency and modify them if necessary.

        C.  It is also important that your disaster recovery plans are continually reviewed against your risk factors,  since risk factors seem to change from time to time.

        D.  Remember the Titanic; there were over 1,500 lives lost because it was thought disaster was impossible, thus a disaster plan was thought to be unnecessary.  Far too many churches and church school ministries today believe the same, as they trust charitable immunity laws that no longer offer valid protection. Some justify their lack of risk management and disaster recovery plans because they feel they will cost money and time they do not have.  Others believe they do not fit their ministry program as they are further lauded into believing possible disaster to be rare only happening to others, just as those involved with the Titanic.  Insurance, lacking quality risk management = disaster.

         E. A quality agent will supply timely information and assistance to help your organization with these errors of thought before your possible staff or ministry demise. 



III. THE PROPERTY STUDY AND ITS INSURANCE  (the contracted funds can assist with the following):


        A. Special Multi-Peril Building & Contents coverage

    1. Special form including theft for building & contents - This form is the broadest type of coverage available and covers perils that cause possible causes of loss which are not excluded from the policy. The two other forms, basic & broad, cover only the perils listed in the policy. All organizations which quality should carry the special form to be sure they are covered properly. It is not uncommon for many companies to offer special form for the building but only basic or broad "named peril" coverage for the personal property. This little error can leave your organization many gaps in coverage.  
    2. Replacement cost for building & personal property or ACV - Replacement Cost, the policy type most useful to a church or other ministry This provides for the replacement of all or parts of the building or personal property destroyed or missing with new parts or items, of like kind and quality, if the insured value meets the policy co-insurance requirements. There is no deduction for depreciation to either the building or personal property should a loss occur. ***Functional replacement cost - Some organizations are in buildings that are far too large or more ornate and expensive than they may feel they need. In these cases, if the building were to be destroyed, it is most likely that a more suitable and often smaller or less expensive structure would be built. If this is the case with your organization, you would want to have the functional replacement cost of the larger, more ornate structure.  ACV or actual cash value (Market value) a benefit for the average business provided by the tax code, however churches and related ministries do not pay taxes thus this could result in a major loss for the ministry.  When damage to an item or a building happens it is first depreciated then the policy deductible is applied before a settlement is paid.  The Replacement Cost policy type pays for the cost to replace damage less a deductible when settling the claim, a true benefit for a church ministry.   Example a 10 year old roof warranted as a twenty year roof if damaged, is noted with 50% of its life expectancy used, results for a claim payment short 50% or a $10,000 roof would only yield $5,000 less your policy deductible, where as the Replacement Cost policy type would pay the cost to replace $10,000 less your deductible.  Which would you appreciate more as a church ministry.  Most of the time I see church buildings and or their personal property with an ACV type which save premium dollars and sometimes Replacement cost for all claims by for losses by wind and hail.  A true loss for a ministry should a claim happen.  The savings gained on a premium could be very costly should a claim happen.
    3. The building & personal property "contents" description  - it is important to understand that certain items you may consider personal property are actually a part of the building, and do not need to be included in the value of the personal property. Your building value should include any “built-in” items such as your organ, altar accouterments, sound system and pews, orany other items attached to the structure . Personal Property "Contents", would include any item that is not attached to the building in any way.  Today it is critical to have a complete up to date inventory of your personal property, otherwise your coverage will only be an average or educated guess by yourself or the agent that could leave you with a large gap in coverage should a loss occur. A quality agent will give you guidance with this important process to assure proper coverage.
    4. Replacement Cost Insurance Value - We specifically appraise all structures that we insure for their proper replacement cost value using provided data and collected data which we enter into a software program call Marshall & Swift/Boeckh. This software has become the main accepted tool for determining the standard of value for most all new construction and replacement construction. This has thus also become the accepted tool for determining the replacement values for insuring and claims adjustment by most insurance companies today.  To be assured we are providing the best possible insured value for our clients we have adopted the use of this online software that is updated for construction costs of materials and labor in real time continually for all parts of the country and all types of construction.  We believe a quality agent would do the same to properly protect their clients.  Without an accepted standard of value insurance companies, agents, and policyholders would have no standard by which to know if the insured value is a proper insured value for the replacement cost. Please understand there are certified appraisers that charge a premium for this service but it does offer the added benefit of being certified which we are not as insurance agents. We do use the same software and thus should arrive at similar results. I must point out however, that all appraising is an art and not a science, thus the agreed value amount clause as noted next if included in your insurance plan will take away most of the contention for replacement cost value when a claim should be presented.  With the agreed value clause included in your policy the value is adjust to proper replacement cost at the time of a loss if for some reason it is less in error. The MSB appraisal company software is adjusted daily by zip code for building quality and type.  We assess this by means of their online internet connection which is in real time. If you should have a question concerning the values in our report for your property, please let us know.  We also strongly encourage our clients to have a certified appraisal completed if they feel there is doubt with their values.  We trust you appreciate this added professional value that we offer our clients. The appraisal process should thus determine the value to replace your building on the specific date completed for each component building element in like kind and quality to the best of our ability and judgement.  This value is however, not a certified value since we are not certified for such appraisals. 
    5. .Agreed Amount - One of the most criticial policy benefits that should be included in your policy and is usually missing. This option is extremely important to your policy and can wave possible penalties for insufficient insured values at a time of loss.With the agreed value clause included in your policy the value is adjust to proper replacement cost at the time of a loss if for some reason it is less in error. Without it you are obligated to maintain an insurance value on your building to meet a co-insurance amount that is stipulated in your policy at the time it is written for replacement cost or actual cash value (market value).  For example, let’s say that your building has a 90% co-insurance clause, and that you have $600,000 worth of insurance on your building. At the time of loss an appraisal for the adjustment of the claim shows that your building replacement cost is  $1,000,000. By contract you have agreed to maintain an amount that is equal to 90% of the replacement value, which would be $900,000. The amount of the claim paid by the insurance company then becomes a factor of what you should have carried and what you did carry. In this case, the insurance company would pay 60/90 or 2/3 of the claim leaving you with a short fall. With the agreed amount clause included, the claim is paid up to the amount of the insurance value that you carried without a penalty because the endorsed agreed amount increases the value to the proper replacement value.  As appraising is an art and not a science, the agreed amount clause thus takes the contention out of your insurance policy for insured replacement values at the time of a claim. 
    6. Co-insurance - It is important to understand that most policies offer a co-insurance limit for the insured value from 80% to 100%.  For a total loss you are left with the amount above the co-insurance limit which is usually stated on the policy declaration page. For a religious organization we recommend 100% because unlike a commercial business which depreciates their property for a tax advantage, the non-profit religious organization does not need this tax advantage. Second, it is important to understand that most religious organizational policies are written for the replacement cost of the building as noted above by the replacement cost definition as opposed to actual cash value or market value because they do not need the tax advantage provided to a business that might use this to their advantage.  Thus it would be proper to state that your policy for your religious organization should have an insured value equal to the stated co-insurance of 100% of its replacement cost. The replacement cost value for most insurance policies, claim adjusters, and insurance company underwriters, is now the standard of value as developed using the appraisal software by Marshall and Swift/Boeckh as discussed above under replacement cost.  If the insured replacement value as stated on the policy declaration page as the insured value is less then the calculated replaced percentage replacement value at the time of loss, your claim may be subject to a co-insurance penalty as defined within your policy in addition to your chosen deductible.  In simple terms you may only collect an amount that is equal to the percentage of the  replacement cost you are insured for at a time of loss.  This possible settlement value could leave you far short of your expectations for your claim settlement.  For those insured for the proper value a settlement is assured to provide the amount of capital to replace or repair the claim damage. Most insurance policy contracts for religious organizations do not offer claim adjustment based on what you paid for a building, or what it may have cost you to build, but by their accepted standard of value for the replacement cost of the building.  Your may have gotten "a very good deal to buy or construct the building, but that is not what your policy contract  has stated for its adjustment base3s for your possible loss.  Example: A building that has a current replacement cost value as developed by MSB of $100,000 but has an insurance policy which states an insured value of only $40,000 for a stated policy co-insurance of 100% and also does not include an agreed value endorsement could save premium dollars, but could have a resulting claim settlement for a $10,000 loss and receive only $4,000 or an amount equal to the percentage it was insured for at the time of loss. (40% of the replacement cost of $100,000)  Some are quick to say"this is our building and we should be able to insure it for what we want or for what we can afford, which happens to be what we paid for the building or what it cost us to build.  However, the person that gave you the "good deal" or the volunteers that helped may not be available when a claim happens or you may not realize just how much the cost for construction has increase in the last few years.  There must be a standard of value accepted by all that fits the policy contract if one is to receive a fair settlement for claims presented.  Most all claims are reviewed by your state department of insurance to see if the settlement followed the insured contract to prevent possible insurance fraud, discrimination, or even wose issues that can result from a "good old boy" settlement that could result in all parties facing insurance graud charges if caught by the department of insurance's review.  Property insuring your building to value may cost you more premium but when you are presented with a possible claim there will be less concern as to whether your will receive the necessary amount to replace or repair the loss to your building.  I have seen the results of improper insurance values for churches that others have insured, which leaves them to languish with the aftermath and financial results.  This is like the father that died leaving his wife and three small children with only a life policy of $3,000 to cover the loss.  His wife and children will pay dearly for this drror of choice. 
    7.  Blanket Building & ContentsThis takes the policy from a stated value for each building and its contents, to a total value for any loss especially if you have multiple buildings. For example, if you have three buildings and their contents insured for $200,000 each on a standard form, and one burns down, you could receive $200,000 if it were found at the time of loss to be the proper value to meet its replacement cost for both the building and its contents. However, on a blanket form, the total amount of coverage or $600,000 is applied to a loss for any one building.  Therefore, if a building burned down and it was determined to have a replacement cost for both the building and its contents of $240,000, you could receive a check for $240,000, thus covering the insured short fall of insured value. This provides another layer of protection to avoid a possible under insured value claim and its resulting penalty from a policy co-insurance clause. 
    8.  Ordinance of Law Coverage - Many political jurisdictions have changed and are continually changing building requirements on new construction. Often times, in order to rebuild after a partial loss, the building commission in your area will require the building to be brought up to code to receive a permit. It is important that you have coverage to fulfill this need. For example you may have to add a handicap access for your building, have different electrical wiring installed or other changes to meet new codes. Most policies are written with a clause that requires replacement with like and quality which would not include this new code change that would result in added expense not covered by your policy. 
    9.  Plain windows, stained glass windows and art glass windows - Unless your windows are truly of unusual and expensive value, they should be included as part of the building with the limitation of payment subject only to the amount of the insurance on the building itself. If any of your windows are unusual or of high value, they should be separately scheduled on a fine arts floater policy which will provide coverage for the amount stated for each.  A qualified appraisal would be necessary for this fine arts coverage to be correct. 
    10. Clergy And Staff Business Personal Property - Many clergy and staff have musical instruments, computers, art and decorative works, as well as large libraries in the building and in their homes. Under normal insurance policies, protection for these types of contents is often limited to as little as $500. In addition, most homeowner’s forms exclude business personal property as tools of the trade or professional, thus offering little if any coverage.  It is important for you to address this matter at the time your insurance is written. In most cases this coverage cannot be added to their homeowner’s policy, and even if it could, it is much less expensive to add it to the organizational policy.  
    11. Extra Expense - At the time of loss it may become necessary for the organization to rent space at another location in order to continue their ministry while the building is being rebuilt. Extra expense provides dollars to offset additional costs incurred over your normal monthly expenses while operating at another location. It also covers expediting expenses such as overtime or air freighting of needed materials in order to complete the job faster.***Loss of tuition - This is a special form of extra expense that relates to schools and off sets tuition losses that may be incurred because you are not able to function while the building is being rebuilt or replaced.
    12. Sewer Backup - This simply means that if your sewer backs up, the damage caused is insured and covered. The policy should provide coverage up to the policy limit. (Most policies written today either exclude or limit this coverage.)   

       B. EarthquakeThis is written in two different forms and should be considered if you are located in an active area.  It can either be an     endorsement to the Special Multi-Peril Policy or it can be written as a separate policy called a Difference in Conditions form. (There are some variations between the two, but they are ormally significant.)  

    1. Deductibles - Earthquake deductibles are written in one of two ways. The most common form is a percentage, usually either 5%, 10% or 15%. Many people confuse this with a percentage of loss, thinking that if they have a 10% deductible and have a $5,000 loss they have a $500 deductible. However, this is incorrect. The percentage deductible is calculated on the total building and contents value, so a 10% deductible on a $3,000,000 building containing $200,000 in contents would result in a $320,000 deductible regardless of the amount of loss. The other deductible form, while not often quoted, is a flat deductible and subject to availability in your region. The deductible normally written is a minimum of $10,000.
    2. Building Structure - There are normally three types of rating factors used on earthquake. These are brick or masonry, brick veneer, and frame. Be certain that your building is not incorrectly classified as it may affect your coverage limit if a loss occurs.

       C. Flood - Organizations that need flood coverage are located in flood plains and normally cannot purchase this   coverage from a standard insurance market. However, the federal government has established the National Flood Insurance Program, and this coverage is readily available through our agency. If you do not know whether you are in a flood plain, you may contact the National Flood Bureau, which is listed under the federal government section of your telephone pages or we would be able to assist you with that information. 

        D. Mechanical, Electrical, and Pressure Equipment Coverage - Basic or Comprehensive - This coverage is normally written in one of two ways; basic or comprehensive. The basic form is very limited, and we recommend the comprehensive or broad form (as it is sometimes called). The basic form is very limited in scope and often times covers only the equipment listed, whereas the comprehensive form covers all equipment that is applicable to the coverage. This includes but is not limited to air conditioning, heating systems, electrical panels, phone systems, computer systems. other electrical equipment. Some of the coverage provided under this form, which are specifically excluded on special multi-peril coverage policies, are explosion of pressure vessels, mechanical breakdown, and outside power surges of electrical equipment. 

           E.  Inland Marine - The Inland Marine coverage is designed to insure specific items of property at a designated value. The coverage for those specific pieces is broader than what is normally provided on the standard Special Multi-Peril Form.  Items that should on a schedule would include equipment that moves form location to location as a laptop computer, cell phone or lawn equipment.  Other items would be items that sit on your grounds like picnic tables or such that are not affixed to the property in some way.  Other items would be items of fine art, collector items, one of a kind items, worship service items as communion pieces, crosses or other items.***Valuation for these items - The value for a piece of equipment or a specific item such as a computer is fairly well defined by the cost as is equipment on your grounds, and needs only be scheduled for that amount. However, fine arts, collector items, or one of a kind items that have intrinsic value attached to them should be appraised and insured for the intrinsic value. If this is not done, the policy is not obligated to do any more than replace the item with as close as they can to like kind and quality. In addition, if you don’t schedule intrinsic value items, the coverage provided under the Special Multi-Peril policy is usually limited if any.  


IV. SPECIAL MULTI-PERIL GENERAL LIABILITY ( Contracted funds can assist with the following)

The general liability limits of your policy should be no less than $1,000,000 per occurrence and $3,000,000 annual     aggregate in amount. The form on the insurance policy is relatively similar throughout most companies in terms of coverage they provide. However, there are some areas of difference, and you should address them when purchasing your insurance package. These are:

A. Named Insured - The definition of the Named Insured should be as broad as possible including, employees,  volunteers, and members for the organization.  Some of these are usually missing.

B. Personal Injury - The definition of personal injury should include disparagement (belittlement) of a person or organization.

C. Property Damage Legal Liability - Provides coverage for damage to those premises that are leased or rented to you. This limit should not be any lower than the total value of all your leased and rented premises.

D. Hired & Non-Owned Auto - Hired auto protects the church against lawsuits brought against it when someone on business for the organization has an accident while using a rented vehicle, i.e. members attending a convention in a rented vehicle. Non-owned auto insurance protects the organization against lawsuits brought against it while a person on business for the organization, driving a privately owned vehicle, has an accident and the organization is sued. For example, it could be as innocent as a volunteer driving to the post office to mail a letter for the organization and having an accident on the way. The individual’s insurance will protect him, but it does not extend to the organization. If the organization does not have non-owned auto coverage, the organization is without protection on this type of loss. While this coverage is listed under the special multi-peril liability form for some companies, it may also be found on a business auto policy if there is an insured auto. This coverage should be provided in either one of these two places. (Limits should be a minimum of $1,000,000 per occurrence.) 

E.   Ministers Counseling - This is an extremely important coverage to have and may be written in one of two ways either as an endorsement to your Special Multi-Peril policy or as a separate policy. From a coverage standpoint, it can also be written in one of three ways, by name, position or blanket. The by name type could leave you with a missing named person if the person were to leave your ministry and go to another. Often I see this type with the left person listed and the current person or pastor thus not listed.  This leaves the minsitry paying for something that will offer no benefit. Position is a very limited way to write this coverage as it will only cover listed positions such as “only called pastors, clergy” or “called pastors and assistant pastors.” The preferred way to carry this coverage is on a blanket format, as it will provide coverage for the minister, and the lay counselor, employees, and volunteers while performing activities within the defined ministry of the organization. (Limits should be a minimum of  $1,000,000 per occurrence, $3,000,000 aggregate.) If a policy does happen to cover this, it is usually listed positions only coverage. 

      •     An important aspect for this liability coverage is whether the coverage is provided by a Claims-made form or Occurance form.  The claims-made form which is what most companies offer requires the claims to occure and be report during the policy term with usually a 30 to 60 day window of leaway.  The occurance form which we always offer is occurance which states that the claim when reported becomes the occurance and thus is not limited to the policy term for coverage to apply.  A claims-made policy would have difficulty offering coverage for something that happened several years ago.
      •      An added aspect for this liability coverage is whether the policy defense is included within the policy limits or outside the policy limits and thus not limited by the policy limts.  Usually the defense is much more the any settlement.  We offer covereage providing defense not limited by the policy limts, thus there are no defense limits.  We care about your ministry and thus will go the extra mile and do what ever it takes to protect your ministry.  Most other insurers do not offer this to save them money on defense costs, thus they limit their coverage to the stated policy limits for both settlement and defense.

F.  Sexual Misconduct - This coverage provides protection for the organization in the event that a lawsuit is brought claiming that a person of the staff, a volunteer, or employee, working for the organization has been involved in some type of sexual misconduct or harassment. This coverage is provided to cover the neglect of screening and or background check usually, which is the bases of most of these suits.

      •     An important aspect for this liability coverage is whether the coverage is provided by a Claims-made form or Occurance form.  The claims-made form which is what most companies offer requires the claims to occure and be report during the policy term with usually a 30 to 60 day window of leaway.  The occurance form which we always offer is occurance which states that the claim when reported becomes the occurance and thus is not limited to the policy term for coverage to apply.  A claims-made policy would have difficulty offering coverage for something that happened several years ago.
      •     An added aspect for this liability coverage is whether the policy defense is included within the policy limits or outside the policy limits and thus not limited by the policy limts.  Usually the defense is much more the any settlement.  We offer covereage providing defense not limited by the policy limts, thus there are no defense limits.  We care about your ministry and thus will go the extra mile and do what ever it takes to protect your ministry.  Most other insurers do not offer this to save them money on defense costs, thus they limit their coverage to the stated policy limits for both settlement and defense.

G. Directors & Officers - This coverage protects the directors, officers, and volunteers of your organization from lawsuits brought against them and your organization for alleged wrongdoing, or wrongful acts. The wrongful acts should include breach of duty, errors, omissions, neglect, misstatement or misleading statements. We believe a Directors and Officeres policy should provide insurance protection not only for directors, trustees, officers, employees, committee members, and volunteers, but for the organization as well if you are to meet today's cultural demands properly. Director and Officers claims including Employee and Employer claims are second today for non-profits below sexual misconduct claims. Many insurance agents will tell you that you don’t have to worry about this coverage as state statutes protect you from liability. Each state has its own statutes and in most cases they are extremely limited in what protection they afford, if any. However, there are no provisions to protect your non-profit organization from possible violations of a Federal nature. These can be much greater then state violations.  In addition, you do not have to be liable to be sued, and in most cases you still have to defend yourself in court. (Limits should be no less than $1,000,000 per occurrence, $1,000,000 aggregate). Today your leaders and volunteers would have at risk all of their personal assets, if this critical coverage in not included in your policy. 

      •     An important aspect for this liability coverage is whether the coverage is provided by a Claims-made form or Occurance form.  The claims-made form which is what most companies offer requires the claims to occure and be report during the policy term with usually a 30 to 60 day window of leaway.  The occurance form which we always offer is occurance which states that the claim when reported becomes the occurance and thus is not limited to the policy term for coverage to apply.  A claims-made policy would have difficulty offering coverage for something that happened several years ago.

      •     An added aspect for this liability coverage is whether the policy defense is included within the policy limits or outside the policy limits and thus not limited by the policy limts.  Usually the defense is much more the any settlement.  We offer covereage providing defense not limited by the policy limts, thus there are no defense limits.  We care about your ministry and thus will go the extra mile and do what ever it takes to protect your ministry.  Most other insurers do not offer this to save them money on defense costs, thus they limit their coverage to the stated policy limits for both settlement and defense.

     H .    Employment Benefits LiabilityThis coverage is important today if you have even one employee.  It protects the organization against unwise benefit plan choices or the way they are administered.  The premium is based on the number of full time and part-time employee you have employed.


     I.   Employment Practices Liability -  This coverage is very important today if you have even one employee.  Next to sexual misconduct litigation it is the next highest form of litigation for religious organization including and often includes litigation from clergy as well. It is important to have written procedures and good risk management for this area. It protects the organization regarding your employment practices including employing and dismissal of employees. Minimum coverage should no less then $1,000,000. The premium is based on the number of employees you have total, full time and part-time.  Sadly this critical coverage is found usually missing on most church policies today.


     J.    Specialty Coverage - If your organization includes a daycare facility or a school or you are a stand alone organization of this type, there are other areas of insurance you need to consider carrying that are not a typical part of the basic insurance policy. These are corporal punishment and excess medical payments for students. In addition, schools, instructors, and the school board require a specialized form of Directors and Officers Liability Coverage. This coverage is commonly referred to as Educators Legal Liability coverage and may be purchased with limits of $500,000 or higher. Coverage that should be included are: First Dollar Defense, Discrimination, Failure to Educate, Civil Rights Violations, Unfair Employment Practices, and Wrongful Termination. As coverage forms vary a great deal, it is essential that they be compared in detail. You should also be sure the coverage form chosen will provide defense for the individual accused as well as the school itself. Never accept an oral statement as to the extent of coverage provided, always require that it be written and signed by your insurance agent.


V. CRIME: (The Contact of funds can assist with the following)


A.  Employee Dishonesty or Fidelity Bonding - This coverage protects the organization against thefts of money by employees. This type of loss normally occurs in small amounts over a period of time, but  for proper fidelity should be 10% of the average monies on deposit in a month, times 12 months. This is considered the average amount that can disappear, and the length of time over which it can disappear before discovery. A limit of $10,000 of fidelity coverage will usually fulfill this need for small & medium sized organizations. Larger organizations may need considerably more coverage. The bond form is written in two different formats:

Scheduled position or blanket  A scheduled position bond covers only the designated positions, such as treasurer and assistant treasurer. If a secretary were to steal funds, then coverage would not extend. The most desirable method of writing this coverage is on a blanket format. This provides protection against any employee or officer that might take funds from the organization. In order to help the organization protect itself from these losses, a counter signature requirement should be in force so that no one person can write a check over a certain dollar amount. It is also wise that the person that deposits the funds is not the same person that signs the checks. It is also wise that several persons count the funds before deposit and none of them are signers. This should provide a proper check and balance for the organization. (Please note that in order for a claim to be processed, the guilty party must be turned into law enforcement officials as theft is considered a crime.) 

B. Loss of Monies - This includes theft and robbery of monies or securities from the organizational premises or off- premises  while being taken for deposit. The amount you need to carry is determined by the highest amount of negotiable cash that may be available for theft at any given time. Keep in mind that checks can be replaced if you have a record of who wrote them.

                C. Forgery - Forgery protects the organization against someone forging checks. It is normally written in dollar incremental amounts.                         

V VI. VEHICLE COVERAGE (contracted funds can assist with the following)


           A. Liability - Liability is written in one of two ways; split limit or combined single limit. The split limit example we will use is $100,000/$300,000/$100,000. This means that the policy will pay for the liability you incur for bodily injury to an individual or individuals at $100,000 per person up to a maximum of $300,000 per accident. For damage you may cause to the property of others that you become liable for, it will pay a maximum of $100,000 per accident. Many property damage losses will exceed $100,000. For example, a tractor trailer with a load of goods could go as high as $500,000. You may purchase higher limits on a split limit policy, but the property damage will always remain as a lower limit. Combined single limit coverage is the preferred coverage, on the other hand, which means that you have $1,000,000 of coverage that applies to the total amount of the bodily injury and property damage incurred. This is the recommended way of purchasing auto liability insurance because there are fewer limitations for a loss.

           B. Medical Payments - Medical payments under the auto insurance policy pays for injury sustained by the driver of the vehicle or anyone else in the vehicle. This is known as a complimentary payment. Guilt is not necessary for payment only injury needs to occur. It is written as excess coverage, which means that it will pay the difference between what the individual’s health insurance, and/or Workers Compensation will pay, and the actual amount of the bill. The lowest recommended limit is $10,000.

           C. Uninsured Motorists - If you are involved in an accident with an indicidual who is uninsured , and they are found to be at fault, injury to your driver and/or people in your vehicle may result in your being responsible to them. Uninsured Motorist coverage provides protection against this and it should be written in the same limit as the automobile liability. (No less than $1,000,000 is suggested)

           D. Underinsured Motorist - Underinsured motorist is similar to uninsured motorist.  However, it protects you against those who have low limits of liability that are insufficient to cover the loss. Some states are “no-fault states” and have coverage different than described above. Each no-fault state is different and needs to be addressed individually as to what coverage is required and/or available.  (No less than $1,000,000 is suggested)

           E. Physical Damage Collision - Collision coverage protects you against  loss to your owned auto when it is involved in an auto accident collides with something or someone.  It is almost always written on an actual cash value basis less the deductible. The car will be repaired, or it will be replaced if the cash value is less than the cost of repair. Deductibles for collision range from $100 and up. The organization should carry as high a deductible as it can absorb in the repair of the vehicle to reduce the premium costs

           F. Physical Damage Comprehensive - Comprehensive coverage protects your vehicle against loss other than collision such as fire, vandalism, window breakage, theft, etc. Deductibles for comprehensive usually start at $100 and up. Again, the organization should purchase the highest deductible it can absorb.

            G.   Hired & Non-owned Auto - This was addressed under the general liability section above.

         H. Hired Car Physical Damage - This coverage is often purchased at the time you rent a vehicle on the rental vehicle contract and includes coverage for the loss of use to the rental company while the vehicle is being repaired. When you rent a vehicle, the rental agreement obligates you to reimburse them for loss of use. Purchasing insurance from the rental company can be very expensive way to cover this exposure.  Even purchasing it on your organization vehicle insurance policy, while not as expensive, it often does not provide for the loss of use coverage you contracted for when you rent a vehicle.

            I.    Employees and Volunteers As Insured - Your organization probably utilizes many employees and volunteers to drive your vehicles for various functions. If they were to have an accident while using your vehicle, the organization is covered for the loss as you are the named insured on the policy. Your employees and volunteers, however, are not covered individually under many policies, if sued unless specifically added as an insured to your policy by endorsement. It is very important that both your employees and volunteers be included as an insured under this policy.


VVII. EXCESS LIABILITY OR UMBRELLA COVERAGE (contracted funds can assist with the following)


            This coverage is an extra layer of liability protection that adds coverage above and in addition to most of the liability policies you have: Special Multi-Peril, Automobile, and Employers Liability (This is a part of Workers Compensation that will be discussed in the next section). If a lawsuit were to occur that caused a loss potential of more than $1,000,000 on an occurrence basis, or several losses that caused a total loss of over $3,000,000 during a policy period, the umbrella or excess policy would normally provide a layer of protection over that. In addition, in the event that there is an uninsured liability, the umbrella or excess policy will normally, unless the loss is excluded, drop down and provide protection subject to a $10,000 deductible. We highly recommend that all religious organizations carry an umbrella liability policy especially if you have a school, day care facility, provide any unique ministry to the community, or are in an urban or semi-urban location. Limits on the particular policy are normally purchased in $1,000,000 increments. Most organizations should have at least a minimum policy of  $1,000,000 . However, if your organization is a very large organization with a school, or is a school, or has varied ministries, higher limits should be purchased.


VVIII. WORKERS COMPENSATION & EMPLOYERS LIABILITY (contracted funds can assist with the following)


     Workers Compensation seems to be a highly misunderstood issue within most religious organizations today. Organizations have often confused their statutory obligation to carry workers’ compensation with the need to provide protection for the organization against the liability they may have for their employees. State statues simply provide the requirements that mandate whether or not an organization must carry workers’ compensation. In some states all organizations are required to carry workers compensation coverage. In Ohio workers compensation funtions differently then in other states, functioning more like a tax.  Otherwise the Ohio program the state provides works must like it does in other states in its fuctionality and provided covereage.  Ohio, as it is in most states requires all employees both part-time and full time to be covered by their employers.  Opportunities  for reducing the normal Ohio state’s rate can be had with a system called Group Rating.  We offer this program that can assist your organization as you deal with the BWC in Ohio and which offers possible savings up to 90%.  Contact us for assistance with this.

In states other then Ohio: you may not be mandated to have workers compensation until you have a certain number of employees.  However, in all states if an employee is injured, and you do not have workers compensation, you do not have protection, whether you are sue or not. In fact, in most instances because you failed to purchase workers compensation, whether mandated or not, the courts have upheld you abdicated your right to defense, stating you are liable for injuries sustained to the full extent of the law. This type of coverage and protection is specifically excluded from your Special Multi-Peril General Liability policy form and must be covered by a separate policy designed for workers compensation.  In Ohio this coverage must be obtain through the state fund. We can assist you with this coverage and assist you with lower rates though the avenue of Group Rating.  Please be advised in Ohio an injured worker can collect from the workers compensation State Fund even if your organization does not have the coverage, which will result in the State Fund coming against your organization for any obligation paid to the employee plus a high fine for not having an account with them if you had none. Contact us if you need assistance with this matter, so your organization does not have to find themselves at odds with the State of Ohio.

This particular coverage have other aspects that need to be addressed. The most misunderstood aspect is the definition of what an employee is.  According to state statues for workers compensation purposes, an employee is anyone that provides services for you under contract or is employed by you.  This could be a business entity that does carry their own workers compensation coverage.  For example, for churches that could include a pastor, secretary, and or others. (In Ohio, clergy have a choice to be included or not, the cost for Ohio coverage is usually very minimum and should be considered.  The coverage offers very low cost life, health, and disability coverage.)  In addition churches often pay someone part-time to cut their grass, and they pay a part-time organist or music director which are employee whether fulltime or part-time as defined by all state statues.  Other employee examples: if you hired someone to paint your building, clean you building, or other work, and you did not obtain a certificate of insurance from them stating they have their own liability insurance including Workers Compensation insurance, the individual and all of their employees become your employees and if injured, you are responsible.

An added Ohio aspect: The employers liability or sometimes called gap coverage, provides coverage form claims from employees and/or their families or other parties that are not otherwise covered by the Workers Compensation policy in the state of Ohio and several other states.  Claims of this nature are excluded from your general liability policy form i.e. if an employee is injured and the spouse of the injured were to sue you for loss of consortium, your protection would come under this form.  If your janitor modifies a ladder that is used by them or somebody else and it collapses, the ladder manufacturer would most likely be sued. In all probability, the manufacturer would be held liable in the court environment we have today. However, because your employee modified the ladder, you then became a manufacturer and are subject to the lawsuit from the ladder “manufacturer “ for reimbursement or partial reimbursement of the loss. This type of claim is covered only under employers liability or gap coverage as some call it, a coverage many times missing on policies.

IX. EMPLOYEE BENEFITS: (contracted funds can assist with the following)

         Without quality employee benefits you’re most valuable assets may not be so valuable in time.


          A.  Employees are the organization’s most valuable asset without which it may not exist.  Providing employee benefits will bring you a valuable yield of employee loyalty, productive efficiency, good attitudes, less absenteeism, less management issue, and retention.  (Less likely litigation issues, are usually a special side benefit for the thoughtful organization. This can save you many dollars and grief.)

          B..   We offer group or individual health, life, disability long-term and short-term, long term care, vision, dental, drug, Medicare Supplement coverage, auto insurance, home insurance, retirement benefits, wholesale auto purchases, and home financing.

          C.   You should also consider possible housing allowances, travel allowances, continuing educational allowances, library allowances, and generous vacation times and days off.

          D.  The average lay person receives 35% or more of their compensation in the form of benefits which the average religious employed worker receives less than 5% if any. (review our page on our web site at http://www.phelpsfinancial.com/employee/selecting/church called “How to intelligently provide for your pastor and staff”.


X. OTHER RISK FACTORS TO CONSIDER: (contracted funds can assist with the following)


          A.  Key Person Insurance -  A provision that provides financial funding in the event of an untimely death of a key person in the organization.  The size of organization could a big factor for this, a new construction time, or other major changes.  An untimely death usually will affect the organization’s income especially if a church causing untold financial hardships as the organization attempts to not only deal with the loss but to make end meet financially       

  B. Provided Housing Embarrassment Fund: If a pastor or employee of your organization should live in provided housing and the employee dies, when would have to ask the remaining spouse to move to be able to provide for the next employee or pastor or if your would not how would you pay for the relocation of a remaining spouse and possible family to another provided home. 

    XI.  Knowing the important factors that can position your organization to qualify for the best price and necessary products today. 


    The property section of the insurance policies is not intended to be maintenance policies for the organization. If claims are occurring because your organization is failing to maintain the property, you stand a chance of having your insurance canceled or having the rate increase dramatically at the renewal. Insurance is intended to cover losses that are accidental and unforeseen. As a good steward of your congregational properties, you should be maintaining them to the best of your ability. Liability portions of your policy can be adversely affected by this same maintenance problem. Crumbling, broken steps, parking lots with large potholes, interior/exterior steps without railings, deficient lighting, etc. are all potential injury spots for, your employees, and the general public. Once again, while the insurance carrier will pay these claims, they will not pay them for long because you are not maintaining the property to a level that is expected. Proper maintenance will assure you of the right to purchase insurance and also assure that it is at the lowest possible price. Missing safeguards in your programs, practices, and property use and design, developed by a quality on going risk management can present another challenge to obtain good pricing today for your organization and sometimes insurance at all.


    Using a little humor to provoke your thinking, we are as our title suggests trying to show that the purchase of your insurance is far more important and complex than most people treat the decisions and resulting act. Insurance has become very complex and it changes continually, as it attempts to meet the rapidly changing and growing risks that our society continually presents us with today. Some people treat the purchase of insurance, as if they were buying a commodity like bread or milk, fooling them into believing there is little at risk.  This would never happen if they were selecting a skilled surgeon to perform a difficult procedure on themselves. Yet today many call around to find the cheapest price in order to "get it done". 

   The problem with looking at price only as the main bases for decision; a policyholder may drop into that agent's office with no knowledge of the agent's skills or the product, to buy something "insurance" to protect their most valuable assets and financial plans. They then mindlessly put the policy into a draw or in a pile.  At some time in the future when they are unfortunately presented with a claim, they call the agent and expect everything to be covered. When to their horror they find their claim is not covered to their expectation they feel insurance is just a terrible concept.  Sometimes they are tempted and many times because of its ease, to make a similar decision with the click of a mouse over the internet, not realizing they are purchasing an insurance policy as if it were bubblegum which can be mindlessly bought from a vending machine. They do not realize they are totally on their own until they are in the middle of a serious claim, and lack coverage without the assistance of an agent that knows them and their specific risks. The person on the other end of a phone call may be a different person each time they call. The CSR unknown by the policyholder is just moving activity along, they seldom know policyholders nor have the time on their timed schedules, or care to know them or their risks at all. The CSR is usually presented with some very little data on a computer screen before them to answer questions hurriedly, but not necessarily properly nor correctly.  In both cases the person's mind justifies their actions very proudly as they attempt to convenience themselves they have completed a decision and action they know they should do and that it was done as painlessly as possible. In their rejoicing they totally overlook the possible consequences of their careless decision.  It could be as serious for some as trying to attempt surgery on themselves, as presented in a recent TV by an insurance company.  We believe an ongoing inactive relationship with your agent has great value and should be a major factor in providing the necessary security for the risks you face today. You need to have someone that can analyze all your possible risks and takes the time to understand the need for reviews with you from time to time as things change with your risks. Today's society presents changes continually.  Policies changes require adjustments for proper application to meet your risks so as to provide the necessary security and peace of mind.


    Other reasons why the justified practice of commodity buying as the chosen method for an insurance policy dangerous?  As presented above insurance is not a commodity like something your take down off the shelf and carry to the checkout clerk.  An insurance policy is a 20-30 page (more or less) contract, full of complicated and confusing language that can be challenging even to those who work with those policies every day. Example, many times a person when purchasing insurance, will compare the insurance value on a structure, the liability limit, and if medical is provided but never ask when the component parts of the policy provide coverage for the different areas or much less look at the internal limits provided by the contract, things that can really make the difference from policy to policy. How, then, is it possible for you to just walk up, take down a policy from a shelf, and be confident of what you bought? The services of a qualified insurance professional are really what you pay for when buying insurance. Anything less underestimates the value of your decision which could be vary costly later if you have an uncovered loss.


     A quality agency (the people behind the products and services): They should attempt to get to know you and build an ongoing relationship with you, they will ask you many qualifying questions, and offer reviews with you from time to time. Quality agents are also available for you when you need them, and they can discuss issues with you because they know you and understand your risks. Based up these factors an agent can be in the best position, after reviewing your risks, to assist you with the proper coverage for your specific risks. This is not to say an agent is not sensitive to the price you have to pay, but much like the old saying, "you get what you pay for," you can be left holding the short end of the stick if you have commodity shopped and not paid attention to the quality of your coverage, or to your agent's level of knowledge or care of their relationship with you and your risks. From the Professional Insurance Agent Newsletter Oct 2004


To view general possible insurance coverage for a church and related ministries (click here)

Insurance, without the foundation of a quality comprehensive risk and disaster study which deals with each realized risk factor, is really a disaster in waiting for your staff and those of your community of faith.  Would you think it a wise choice to never take the time to timely check your auto brakes feeling justified with this decision because you have auto insurance? Healthy life choices, as are checking your auto brakes, are the risk mangement safeguards you choose to put in place in your life, to lesson the risk of the premature loss of your life.  Ministry insurance is like life insurance, which can not stop you from dying, but can assist with the possible financial aftermath of your death. 


XII. To review our background, experience, education, and business philosophy note: 

click here to review your choice from the provided list. We present you the experience of over 30 years and continual education in our attempt to present our clients quality and up to date advise, products, and service for their security and peace of mind.

Our Phone : 614-899-6000 toll free:  877-471-7997 for AZ, CO, OH, MI, KY, IN, IL, TN, WV, and WI. We are currently working on adding TX, PA, and MD.

Email :  dphelps@phelpsfinancial.com

For specific needs please note our staffing selection and contact the specific specialist for your need. Please note this by a click here:

* The consulting contracted fees for non-clients are usually $100 per hour plus the cost of materials, usually a small amount. Any felt legal assistance is offered at an agreed fee as contracted with each attorney for requested work for written safeguards/procedures reviews, other reviews, incorporation issues, or other matters including defense.  Each attorney charges very resonable fees and has worked with us and our clients for many years.    


* Please be reminded that the presentation above presents general concept of a minimum nature necessary for church and or church schools in today's cultural setting.  As stated above only a comprehensive study with you of your church, its ministries, church leaders, and your church community of your risk factors will allow us to then work with you for proper applications to meet your specific needs. We feel this is the most critical  step your church can make to have a  ministry that offers the necessary security and peace of mind for today to its employees,  volunteers, and attenders.  Without this study your purchase of insurance will be a contract to fund what, that is what is its purpose?  Without a proper risk management study how do you know what you purchased will do what you think it should do?   Please note that specific definitions are defined by the insurance contact you purchased or are purchasing and should be viewed as the definitions that apply for your ministry.   The above terms, concepts and definitions are not an insurance policy and are given only as a guide to assist you, these can vary by company or state in which you are located in.  For your specific risk study and its insurance applications please contact us for best results.  Most minstires will find if difficult to preform such a comprehemsive study on themselves as would one that might attempt to do surgery on themselves to care for an ailment. 


This material may only be used by permission of the author and may not be sold or used otherwise as presented here in part or in whole.


                                                 Phelps Financial Services, Inc.,659-H Park Meadow Rd. Westerville, OH 43081
                                                                       Phone: (614) 899-6000 Fax: (614) 899-6022

                                                                                          ©Phelps Financial Services, Inc. 2000-2007 All rights reserved


Last updated on Sat, 09/11/2004 - 01:39.
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